Agree what must stay
Create a keep, donate and remove list, and identify documents, photographs, jewellery and anything with sentimental value. If multiple people are involved, nominate the person authorised to approve collection.
Choose a manageable approach
Some families prefer to clear rooms in stages; others have a property sale or tenancy deadline. Explain the desired timing without rushing decisions about personal possessions.
Written scope and access
We recommend confirming the exact rooms, items, access arrangements and disposal exclusions in writing before any work starts. A photo-based enquiry is useful, but final responsibility and authorisation must be clear.
Common questions
Do I need photographs?
Photographs help us review quantity, access and the types of materials before a quote.
Can you confirm a price without seeing the items?
An initial estimate may be possible, but the complete scope and exclusions should be agreed in writing.